سياسة الخصوصية

Spark Back Training L.L.C, a Limited Liability Company incorporated in the Emirate of Sharjah, United Arab Emirates, License No. 910846 and Registration No. 907358, having its registered office at Al Nahda, Sharjah, UAE (“Company”, “we”, “our”), operates https://sparkback.com (“Website”) and provides professional training, coaching, consulting, educational services, podcasts, and related resources (“Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Website and Services.

By using our Website, you agree to the practices described in this Policy..

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including.

تعتمد المعلومات الشخصية التي قد نجمعها على سياق تفاعلاتك معنا ومع الموقع الإلكتروني، الاختيارات التي تقوم بها والخدمات والميزات التي تستخدمها. قد تتضمن المعلومات الشخصية التي نجمعها ما يلي:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (processed via secure third-party providers)

  • Information submitted through contact forms, assessments, or service inquiries

  • Business-related information necessary to provide consulting services

You are responsible for ensuring that the information you provide is accurate and up to date..

Information Automatically Collected.

When you access the Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • General geographic location

  • Pages visited and interaction data

  • Access time and session duration

This information is collected via cookies, log files, analytics tools, and similar technologies.

2. How We Use Your Information.

We use your information to:

  • Provide and deliver Services

  • Communicate with you

  • Process payments

  • Send administrative updates

  • Improve Website functionality and performance

  • Ensure security and prevent fraud

  • Comply with legal obligations

  • Send newsletters or marketing communications (where you have opted in)

We process personal data based on:

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

  • Your consent (where required)

3. Sharing of Information

We do not sell personal data.

We may share information with:

  • Payment processors

  • IT and hosting providers

  • Email and marketing platforms

  • Professional advisors

  • Government authorities when legally required

All service providers are required to maintain appropriate data protection safeguards.

4. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

When no longer required, data will be securely deleted or anonymized..

5. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet-based transmission or storage system can be guaranteed 100% secure..

6. Your Rights Under UAE PDPL

 Under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and subject to applicable conditions, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of personal data

  • Request restriction of processing

  • Object to processing for direct marketing

  • Request data portability

  • File a complaint with the UAE Data Office

To exercise your rights, please contact us using the details below.

We may request identity verification before processing such requests..

7. Third-Party Websites

Our Website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies separately

8. Children’s Privacy

 Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that we have collected data from a minor without proper consent, we will take steps to remove such information.

9. Do-Not-Track Signals

Some browsers offer “Do-Not-Track” settings. Currently, there is no uniform standard governing DNT signals, and our Website does not respond to such signals.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.

Updates will be reflected by the revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated Policy.

11. Contact

For questions regarding this Privacy Policy or to exercise your data rights:

info@sparkback.com

Subject Line: Privacy Policy.

Last Updated: Feb 15, 2026.

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